We run graffiti removal contracts for stone-fronted estates, managed buildings and retail portfolios across London. One agreement covers every site, with a set response time of three hours from your go-ahead, one reporting channel for your whole team, pricing per site and invoices split for service charge recovery. Stone is cleaned with the right method every time, and repeat-hit elevations can be protected as part of the plan.

Get an Online Quote or call 020 8050 5997.

Graffiti Removal Contracts Built For Stone Portfolios

If you manage more than a handful of buildings, one-off graffiti jobs soon become an admin problem. Every tag means finding a contractor, chasing a quote, raising an order and checking the work. Every contractor brings a different standard, and on stone that means a different risk of ghosting, pale patches and damaged detail.

A contract replaces all of that with a single arrangement. You report a tag, we attend within three hours, and the method, price and paperwork are already agreed. The stone gets the same careful treatment on every site, every time.

Who Our Contracts Are For

• Facilities managers responsible for stone-fronted offices, banks and headquarters.
• Managing agents with portfolios of mansion blocks, terraces and mixed-use buildings.
• Landed estates with listed frontages across whole streets.
• Retail groups and landlords with parades and high street units.
• Business improvement districts and town centre partnerships.
• Universities, hospitals and cultural institutions with historic campuses.

Get an Online Quote or call 020 8050 5997.

What A DUA Contract Includes

Set response time	Attendance within three hours of your go-ahead, seven days a week, written into the agreement.
One reporting channel	One number, 020 8050 5997, and one online quote form for every site and every member of your team.
Priced per site	Each building has its own agreed price, so budget holders see their own costs.
Split invoicing	Invoices broken down by site and block, ready for service charge recovery.
Method per elevation	The stone on each building is identified once, and the right method is recorded for every future visit.
Offensive content first	Hateful or obscene graffiti jumps the queue and is screened on arrival.
Completion reports	A dated report with before and after images for every job, filed by site.

The Risk Of Using Whoever Is Free

Portfolios without a contract often end up with the nearest available cleaner. On brick and metal that may be fine. On Portland stone, marble or a listed facade, it is how owners end up paying twice: once for the removal and again to repair the ghost, the pale patch or the damaged carving. A contract with a stone specialist takes that risk out of every future call.

It also takes the procurement out. Our method statements, risk assessments, COSHH data and £10m public liability certificate are approved once at the start, so a site manager can report a tag at 7am and have it cleaned before the building fills up.

Get an Online Quote or call 020 8050 5997.

Stone Methods Agreed In Advance

At the start of the contract we identify the stone on each elevation from the addresses you send, and agree the method for it. Portland frontages are recorded for our Portland stone graffiti removal method, polished bases for granite and marble treatments, and listed buildings for the trial and consent process our listed building graffiti removal team runs. When a tag is reported, the crew arrives already knowing what to use.

Protection For Repeat-Hit Elevations

Every portfolio has a few walls that are hit again and again. For those, the contract can include an anti-graffiti coating for stone, applied after the first clean so later visits are faster and gentler on the stone. We flag those elevations from the completion reports and recommend protection only where it will pay for itself.

Records You Can Put In Front Of A Board

Every call-out ends with a dated completion report, filed against the site it relates to. Over a year that becomes a clear record of when each building was hit, how fast we attended and what was spent, which is exactly what clients, residents and landlords ask to see. It also shows at a glance which elevations keep coming back, so you can decide where protection is worth adding.

Taking Over From Another Contractor

Many of our contracts start with a handover. If your current provider has left shadows, pale patches or open joints behind, we log them at the start so they are not mistaken for our work, and we quote to put them right. From then on, every site is cleaned to one standard and recorded the same way.

How Contracts Are Priced

We agree a fixed price for each site, based on the stone, access and typical graffiti, so every job is priced against agreed rates, fixed before we start. Out-of-hours and weekend visits cost the same as a weekday. Setting up a contract starts with the same online quote as a one-off job.

Why Estates And FMs Choose DUA

Clients include Pret, Chestertons, Iceland, Coca-Cola, StayCity, Ibis, McDonald's, Kwik Fit and WeWork Waterloo. DUA is rated 5.0 from 42 Google reviews. Our commercial graffiti removal service covers every other surface in your portfolio, and our stone graffiti removal crews work in every London borough, including the City of London and Paternoster Square.

Get an Online Quote or call 020 8050 5997.

Graffiti Removal Contracts: Frequently Asked Questions

How Much Does A Graffiti Removal Contract Cost?

Each site gets its own agreed fixed price, based on the stone and access. Quoting for the contract is free.

How Fast Do You Attend Under A Contract?

Attendance within three hours of your go-ahead, seven days a week, written into the agreement.

Can You Include Listed Buildings?

Yes. Each listed site has its method and trial record agreed at the start, ready for any consent a job needs.

Can Invoices Be Split By Building?

Yes. We invoice by site or block so each cost can be recovered through the right service charge.

Do You Cover Non-Stone Surfaces Too?

Yes. Our commercial service covers shutters, glass, metal, render and signage, and they can sit under the same agreement.

Can You Take Over From Our Current Contractor?

Yes. We can start straight away, and quote separately to fix any ghosting left behind.

Can A Contract Cover Sites Outside Central London?

Yes. We cover every London borough, so outer sites sit under the same agreement and response time as central ones.

How Do Our Teams Report Graffiti?

Through the online quote form or on 020 8050 5997, whichever site they are at.