Graffiti Removal Project | City of Westminster
Table of Contents
Project Overview
A commercial premises in Soho occupied by The Monogamy Experiment required specialist graffiti removal following a targeted vandalism incident affecting several exterior surfaces. The damage included conventional graffiti as well as acid etched markings, creating a highly visible and inappropriate appearance in one of London’s busiest areas.
As a media company operating in the heart of the West End, the client needed a comprehensive restoration that addressed all surface types while maintaining public access and avoiding disruption in a densely populated, high footfall location.
Location
- Area: Soho, London
- Borough: City of Westminster
- Property Type: Commercial
- Client: The Monogamy Experiment
- Date Completed: August 2025
The Challenge
The graffiti was spread across multiple surface types, including painted walls, architectural details, and glass panels that had been damaged with acid. Each surface required a different removal approach, particularly the etched glass where incorrect treatment could have resulted in permanent distortion.
Several affected areas were positioned above ground level, requiring working at height on a narrow Soho street with constant pedestrian movement. The works needed to be carried out discreetly, safely, and efficiently to avoid obstructing the pavement or nearby businesses.
Given the visibility of the location and the nature of the graffiti, speed of response and quality of finish were both critical.
Initial Assessment
Our team conducted a detailed on site assessment to identify the materials involved and the extent of both surface level graffiti and acid etching. Test patches were carried out where appropriate to confirm the safest method of removal for each surface.
Access planning formed a key part of the assessment, with careful consideration given to equipment positioning, pedestrian flow, and how elevated areas could be treated without creating hazards in a busy West End environment.
Our Approach
A combined graffiti removal and glass restoration strategy was developed to address all damage in a single coordinated programme. Standard graffiti was removed using surface appropriate methods, while acid etched graffiti was treated using specialist glass polishing and restoration techniques.
Working at height was managed using controlled access equipment, with temporary exclusion zones established only where absolutely necessary. This ensured public access was maintained throughout the works.
The Removal Process
Step 1: Site setup, safety controls, and preparation of access equipment
Step 2: Removal of graffiti from painted and masonry surfaces using controlled methods
Step 3: Acid etched graffiti removal from glass through precision polishing and refinement
Step 4: Treatment of elevated areas and blending of all cleaned surfaces for a consistent finish
Step 5: Final inspection to ensure no residue, shadowing, or visual inconsistencies remained
Results
All graffiti and acid etched damage was successfully removed, restoring the exterior of the premises to a clean and professional standard. The glass regained clarity without the need for replacement, and all other surfaces were left free from staining or damage.
Despite the challenges of the location, the work was completed efficiently with minimal disruption to the public and neighbouring businesses.
Before and After
Before: Graffiti and acid etched markings across multiple surfaces, including elevated areas
After: Fully restored exterior with consistent finishes and clear glass
Client Outcome
The Monogamy Experiment was able to continue operating from a restored premises that reflected the professionalism of the brand. The comprehensive removal reduced ongoing maintenance concerns and helped deter further vandalism by eliminating visible traces of the attack.
Why This Project Matters
This case study highlights the importance of using specialists capable of addressing both conventional graffiti and acid etched damage, particularly in high profile West End locations where access, safety, and finish quality are critical.
Related Services
- Commercial Graffiti Removal
- Acid Etched Graffiti Removal
- Working at Height Graffiti Removal
- Glass Polishing and Restoration
Speak to a Specialist
If your commercial property has been affected by graffiti or acid etched damage in a busy public environment, our team can assess the site and deliver a safe, professional restoration.
