Our 3-Step Invisible Window Glass Graffiti Removal Process

Many believe glass acid-etched graffiti is permanent. In reality, it’s just surface-level damage that can be precision-engineered away. Here is how we return your glass to its original, crystal-clear state:

1. Precision Depth Assessment

Not all etches are equal. We begin by measuring the depth of the damage to ensure we use the exact level of abrasion needed. This protects the structural integrity of your glass while ensuring even the deepest "tagging" is targeted for removal.

2. Controlled Multi-Stage Resurfacing

Using specialist industrial equipment and cooling agents, we gently "level" the glass surface. We move through a series of increasingly fine abrasive discs to eliminate the graffiti scars without creating distortion or "lensing" (the wavy effect often seen with amateur repairs).

3. Optical Polishing & Clarity Restore

The final stage is where the magic happens. We use a high-grade cerium oxide compound to polish the glass back to its original optical clarity. The result? A surface so smooth and clear that it is indistinguishable from the day it was first installed.

The Result: Your shopfront is restored to a professional standard in under 3 hours, with no dust, no mess, and no boarding up required.

Comprehensive London Coverage

Central London

North & East London

South London

West London

Frequently Asked Questions

What is glass acid etched graffiti and how is it removed?

Acid etched graffiti is a severe form of vandalism where corrosive substances are used to permanently scar glass surfaces. Unlike paint, it cannot be washed off. At DUA London, we use specialised glass polishing and resurfacing equipment to grind past the depth of the etch and polish the glass back to a perfectly clear finish.

Can acid etched graffiti be completely removed from glass?

Yes. Our expert technicians can completely remove acid etching and deep scratches from your glass. We restore the surface to its original structural clarity, saving you the significant expense and hassle of replacing large commercial windows or shopfronts.

Does the glass polishing process weaken my windows?

No, our professional resurfacing process is completely safe. We only remove a microscopic layer of the glass to eliminate the etching. This restores full clarity without compromising the structural integrity, safety, or security of your windows.

How quickly can you respond to an acid etching attack in London?

We understand that damaged shopfronts can negatively impact your business and deter customers. DUA London offers rapid response times across the capital. In many cases, we offer same-day or next-day service to quickly restore your property’s professional appearance.

What areas of London do you cover?

We provide specialist acid etched graffiti removal across all areas of London, including Central London, North & East London, South London, and West London. Wherever your business is based in the capital, our team will come to you.

How much does acid etched graffiti removal cost?

The cost depends on the depth and size of the etching. However, our glass polishing and restoration service is almost always significantly cheaper than the cost of replacing a glass pane. DUA London provides free, no-obligation quotes to give you an accurate estimate before any work begins.

Can you protect my windows from future acid etching attacks?

Yes. Once we have restored your glass, we highly recommend installing our anti-graffiti window films. These act as a clear, sacrificial barrier. If vandals strike again, the acid burns the film instead of the glass. The damaged film can then be quickly and cheaply replaced by our team.

Is your acid etch removal process safe for the public and the environment?

Absolutely. Because we are polishing glass rather than using harsh chemical paint strippers, the process is incredibly safe and eco-friendly. Our technicians follow strict health and safety protocols to ensure the work area is clean, contained, and safe for your staff and the public.

Do you offer glass restoration services outside of standard business hours?

Yes, we understand that repairing commercial shopfronts during busy trading hours can be disruptive. We offer flexible scheduling, including nights and weekends, to ensure the restoration is completed with minimal impact on your London business.

How do I book an acid etched graffiti removal service?

Booking with DUA London is simple. Contact us immediately via phone, email, or our online booking form. We will assess the damage, provide a precise quote, and schedule a convenient time to restore your glass to its pristine condition.

Do you have a video of your acid etched graffiti removal process from glass?

Yes, we do. You can find a short video of our process below: