EXCELLENT Based on 42 reviews Posted on Hsu HtetTrustindex verifies that the original source of the review is Google. Best window scratch repair and acid etched graffiti removal service I’ve used! I tried working with two other companies but these guys did it 10/10. Fast, friendly and professional!Posted on I don't careTrustindex verifies that the original source of the review is Google. Thank you for the excellent service at our business centre! I tried to hire two other companies but nobody offered a competitive price or estimate. Very fast and professional!Posted on Venu GopalTrustindex verifies that the original source of the review is Google. Very good team! Removed acid etched graffiti from my business storefront. Now it’s very clear again!Posted on Marwa LabiodTrustindex verifies that the original source of the review is Google. Thank you! Very clean, professional and smart people. Did a project for our office windows including filming and protecting. Very nice to work with you! Wish you the best!Posted on Morgan fwambo MwambaziTrustindex verifies that the original source of the review is Google. Really happy with the work and punctuality. Was able to make an appointment within the next 24 hours and the price was reasonable compared to other competing companies.Posted on Luis BarjacobaTrustindex verifies that the original source of the review is Google. I am so happy with the graffiti removal at my office! They did a fantastic job and I would highly recommend this business!Posted on atakan arslanTrustindex verifies that the original source of the review is Google. Very quick to respond to emails and helped me with different options to keep the cost down. Two thumbs up.Posted on Filip OsowskiTrustindex verifies that the original source of the review is Google. Very responsive graffiti removal experts, came out to my home quickly to remove graffiti and worked in a very professional way.Posted on 半妖夜叉姫Trustindex verifies that the original source of the review is Google. Really good people to deal with. They go above and beyond to get the job done right. Highly recommended.Posted on Tomasz GiziskiTrustindex verifies that the original source of the review is Google. Had graffiti on my rental property and needed it gone fast. Graffiti Removal London was quick, professional and left absolutely no trace behind.
Graffiti on brickwork can be stubborn especially when it targets mortar joints. Mortar joints act as the glue that holds bricks together and they are porous. That means graffiti products and cleaning methods can either work or cause damage if not chosen carefully. Here at DUA London Graffiti Removal we have years of experience dealing with graffiti on London brick facades across every corner of the city. From the historic brickwork in chimney stacks to the modern brick walls near the River Thames we know how to restore joints without compromising the bricks themselves. This guide shares practical steps you can take whether you are a property owner, manager, or a small business in London looking to remove graffiti from mortar joints with confidence.
We are a London based company that provides fast and professional graffiti removal services. Our approach is known for being straightforward and effective. We promise clear communication, no hidden fees, and expert results every time. If you need a quote for immediate relief call 020 8050 5997 or tap the link to get an instant quotation at any time right here on the site: Get an instant quotation.
Why mortar joints are tricky for graffiti removal in London
Mortar joints are the gaps that bind bricks together. They are usually softer than the brick itself and they often contain lime or cement based binders. If the wrong cleaner is used or the method is too aggressive you can damage the joint or force stains deeper into the substrate. London brickwork includes a mix of historic lime mortars and modern cementitious mortars. The advice we give in this guide applies to both but you should adjust your approach based on the brick and mortar type you are dealing with. In conservation areas across London such as Marylebone, Notting Hill, and parts of Bloomsbury, lime mortar is common and requires extra care because it is more porous and more easily damaged by acidic cleaners. In more recent builds cementitious mortars are common and can tolerate a wider range of cleaning options but they too can suffer from over cleaning which may degrade the joint or leave a shine or residue. The goal is to remove the graffiti cleanly without altering the character of the brickwork or the mortar itself.
Mortar types you might encounter in London brickwork
Lime mortar
Lime mortar is traditional and has a softer composition. It breathes and is more porous. It can be damaged by strong acids and by aggressive cleaning. When graffiti is applied to lime mortar you need to choose methods that preserve the porosity and the integrity of the joints. In historic facades and certain council or listed buildings you may encounter lime mortar almost exclusively. The key is patience and gentleness combined with the right products made for lime based joints.
Cementitious mortar
Cement based mortars are harder and less porous than lime mortars. They can resist ordinary cleaning products but can still suffer surface damage if an abrasive technique is applied too aggressively. For cementitious joints the cleaning approach can be a little bolder while still being controlled. Our methods often combine a softer cleaning stage with a targeted poultice to avoid deep penetration into the joint.
Very old joint workmanship
London contains many buildings with aged joint work where mortar could be brittle or cracked. Those situations require a careful treatment plan. If the mortar is powdery or crumbly the priority is to prevent further damage rather than force out every stain in one go. In these cases repointing or joint repairs may be part of the overall restoration plan after graffiti removal is complete.
Tools and products we recommend
Choosing the right tools and products is essential to prevent damage and achieve a clean result. Here is a practical list you can use whether you tackle the job yourself on a small area or you are preparing to brief a professional London graffiti removal team.
- Non acidic graffiti removers designed for masonry surfaces. These products are generally safe for both lime and cementitious mortars when used as directed.
- Poultice materials to draw graffiti out of porous joints. Poultices are useful for stubborn marks and offer a controlled cleaning method with minimal abrasion.
- Soft nylon brushes and non metal scrapers. Metal tools can scratch brick faces and damage joints, so avoid them when possible.
- Low pressure or gentle water rinsing equipment. High pressure can drive cleaners into joints and widen cracks, especially on lime mortar.
- pH balanced cleaners with a neutral or near neutral pH. Harsh alkaline or acidic products should be avoided on lime mortar unless specifically approved for that substrate.
- Personal protective equipment including gloves, eye protection and a suitable mask. Safety first when dealing with any chemical products.
- Sealers or breathable finishes recommended after removal. These can help deter future graffiti but must be compatible with the brick and mortar type.
Step by step process for safe removal
Step 1: assess and plan
Begin by inspecting the affected area. Note the extent of the graffiti on the mortar joints and determine whether the joints show signs of erosion, cracking, or previous repairs. If the graffiti is fresh it will usually respond better to cleaning. If the joints look worn or damaged you may need to limit cleaning intensity to prevent further deterioration. Consider the area and the environment. In busy urban streets like those near Shoreditch or Brixton there is often more dust and pollutants which can complicate cleaning. If the property is listed or in a conservation area consult local guidelines before aggressive cleaning and before any repainting or repointing work begins.
Step 2: test a small area
Test a small, inconspicuous area of a mortar joint with your chosen cleaner. Allow the product to work for the recommended time as stated by the manufacturer and observe the effect on both the graffiti and the mortar. If you observe any whitening, discoloration, or surface damage stop and reassess the approach. Testing early prevents large scale damage to joints and bricks which is far harder to correct later.
Step 3: choose a gentle approach for lime mortar
For lime mortar start with a neutral pH cleaner and a soft brush. Avoid acids which can dissolve lime binders. If the graffiti is persistent a poultice using a lime friendly carrier can be applied. The poultice is left in place to draw out the pigment and then removed with a gentle rinse. Work in small sections to minimize moisture exposure to the brick face and to prevent the cleaner from migrating into cracks and crevices.
Step 3 alternative: cementitious mortar
For cement based mortar you can consider a slightly stronger approach while still taking care. A non caustic cleaner used with a soft brush can often remove most graffiti from mortar joints without damaging the joint itself. If stubborn marks remain apply a poultice and allow time for processing. Always rinse thoroughly to remove cleaner residue which can attract dirt and cause a white film if left behind.
Step 4: rinse and dry
Rinse the area with clean water using a gentle spray. Do not blast water directly into cracks or joints. After rinsing allow the area to air dry. If any damp areas remain or if there is a risk of moisture entering the building envelope, consider temporary protective measures to prevent dampness or freeze thaw damage in cold weather. In London climate moisture control is important to prevent salt deposits and efflorescence which can appear as white staining after cleaning.
Step 5: assess residual stains and consider further action
After drying inspect the joints. Some stains can be stubborn and resurface slowly as the wall dries. In such cases you may repeat the cleaning cycle or apply a different cleaner that is compatible with the mortar type. If the joint is damaged or stained beyond simple cleaning you may need professional repointing. A professional can assess the mortar integrity and provide options for restoring the joints while preserving the brickwork. In areas with heavier graffiti there is a higher chance that the joint finishes will require touch ups or replacement to restore the appearance of the wall.
Special considerations for acid etched graffiti
Acid etched graffiti happens when an acidic product is applied and the pigment has been etched into the surface along the mortar joints. This can create a permanent mark that is very difficult to remove without invasive methods. The safest response in this scenario is to stop and call a professional. Acid etched marks are more common on older London stock where lime mortars are used and the effect on mortar can be more pronounced. Our teams use specialized techniques to lift pigment from the porous joints without widening or eroding the joints themselves. In some cases the most effective remedy is menial repointing to restore the joint surface after the graffiti has been removed. We always prioritize preservation of the brick and mortar and only escalate to repointing when cleaning alone cannot achieve an acceptable result.
Aftercare and prevention
Once the graffiti is removed you can protect the brickwork to help deter future vandalism. The most effective prevention approach is precise and breathable sealing. A breathable sealant protects the surface while allowing moisture to escape. This reduces the risk of moisture buildup that can lead to salt efflorescence and deterioration of the mortar. Speak with a professional about a sealant that is compatible with your brick type and mortar. In classic London brickwork seals should not trap moisture behind the surface which could cause spalling or damp problems inside the wall. A maintenance plan that includes periodic inspections helps identify early signs of joint damage or new graffiti so you can act quickly rather than waiting for the problem to spread.
EXCELLENT Based on 42 reviews Posted on Hsu HtetTrustindex verifies that the original source of the review is Google. Best window scratch repair and acid etched graffiti removal service I’ve used! I tried working with two other companies but these guys did it 10/10. Fast, friendly and professional!Posted on I don't careTrustindex verifies that the original source of the review is Google. Thank you for the excellent service at our business centre! I tried to hire two other companies but nobody offered a competitive price or estimate. Very fast and professional!Posted on Venu GopalTrustindex verifies that the original source of the review is Google. Very good team! Removed acid etched graffiti from my business storefront. Now it’s very clear again!Posted on Marwa LabiodTrustindex verifies that the original source of the review is Google. Thank you! Very clean, professional and smart people. Did a project for our office windows including filming and protecting. Very nice to work with you! Wish you the best!Posted on Morgan fwambo MwambaziTrustindex verifies that the original source of the review is Google. Really happy with the work and punctuality. Was able to make an appointment within the next 24 hours and the price was reasonable compared to other competing companies.Posted on Luis BarjacobaTrustindex verifies that the original source of the review is Google. I am so happy with the graffiti removal at my office! They did a fantastic job and I would highly recommend this business!Posted on atakan arslanTrustindex verifies that the original source of the review is Google. Very quick to respond to emails and helped me with different options to keep the cost down. Two thumbs up.Posted on Filip OsowskiTrustindex verifies that the original source of the review is Google. Very responsive graffiti removal experts, came out to my home quickly to remove graffiti and worked in a very professional way.Posted on 半妖夜叉姫Trustindex verifies that the original source of the review is Google. Really good people to deal with. They go above and beyond to get the job done right. Highly recommended.Posted on Tomasz GiziskiTrustindex verifies that the original source of the review is Google. Had graffiti on my rental property and needed it gone fast. Graffiti Removal London was quick, professional and left absolutely no trace behind.
Repointing and sealers
If mortar joints are visibly cracked or crumbling repointing may be necessary. Repointing involves removing deteriorated mortar from within the joint and replacing it with fresh material. This refreshes the wall and creates a solid base for future cleaning. Choose a mortar mix that matches the original as closely as possible. For historic buildings in London this is especially important to preserve character while ensuring structural integrity. After repointing a breathable sealer can help protect the joints from future graffiti while allowing moisture to escape. Always ensure any sealer is compatible with lime or cement based mortar and brick surfaces.
Cleaning and maintenance schedule
Set up a routine to inspect brickwork after graffiti removal. Minor staining can occur as walls dry and settle, especially after rainfall or high humidity. A monthly visual check can catch early signs of joint damage or staining. In areas with heavy pollution or urban grime such as near major roads like the A4 or A40 corridors, you may want to schedule more frequent checks. If you notice new graffiti, address it promptly to reduce the chance of deeper staining and avoid repeated aggressive cleaning which can wear away mortar.
Local context London streets and buildings
Historic areas and building conservation
London is a city of architectural variety. In traditionally built districts there is a high probability of lime mortar. In notches like Covent Garden and the West End you may come across historic brickwork with softer joints. Preservation considerations are important in these zones and cleaning methods must be chosen with care to avoid structural damage or loss of historic character. When in doubt call a specialist who understands the nuances of brick and mortar in conservation areas and listed buildings. Our team has experience working across London including central zones and outer boroughs and we tailor the approach to each site.
Modern urban walls
On modern brickwork and commercial facades the joints tend to be more uniform and resilient. Cleaning can be slightly more aggressive because the joint material is stronger. Even in these cases we still apply gentle methods that protect the brick surface and ensure the wall can breathe. Our aim is to remove graffiti quickly while keeping the wall intact so that there is no visible sign of the cleaning once the job is complete.
How DUA London Graffiti Removal can help in London
Our approach
We begin with a clear inspection and explain the options that suit your brick and mortar. We assess the mortar type, the extent of graffiti, and plan a method that minimizes risk to the wall. We prioritise solutions that leave the joint intact, maintain the appearance of the brick, and avoid unnecessary damage. We favour non aggressive cleaners and controlled techniques especially for lime mortar. If needed we can coordinate repointing and sealing as part of a complete masonry restoration package. Our goal is to restore your wall to its original appearance with a method that respects the architecture and the environment around it.
Availability and same day service
In many cases we can offer same day assessment and same day removal for lightweight graffiti on non crucial surfaces. For more extensive projects or on listed buildings we provide a precise schedule and transparent pricing. We work across London and can respond quickly to requests in boroughs such as Camden, Islington, Hackney, Tower Hamlets, Wandsworth and Southwark. If you need urgent attention you can reach us at the number above to discuss options and book a visit. Remember you can also use the instant quotation tool on our site for a quick price estimate.
Steps to get a quote
- Review the graffiti situation and note the surface type. Mortar joints can require different cleaners than brick faces.
- Contact us to arrange a free, no obligation assessment. You can call 020 8050 5997 for a quick chat or use the instant quotation link on our site.
- We will provide a detailed plan including product choices, work steps, and a valid timeframe. If repointing or sealing is needed we include that in the plan.
- Agree on a price and a start date. We aim to keep the process transparent with no hidden charges and a clear final outcome.
Glossary of useful terms and acronyms
- Mortar joint The space between bricks filled with mortar to hold bricks in place.
- Lime mortar Traditional mortar using lime as the binder which is softer and more porous than modern mortars.
- Cementitious mortar Modern mortar that uses cement as the binder which is harder and less porous than lime mortar.
- Poultice A dressing applied to the masonry to draw out contaminants from the surface and pores.
- Efflorescence A whitish deposit left by salts that come to the surface as masonry dries or is cleaned.
- Acid etched graffiti Graffiti that has chemically etched into the masonry surface often requiring careful restoration.
- Repointing The process of removing damaged mortar from a joint and replacing it with fresh material to restore the joint.
- Breathable sealant A protective coating that allows moisture to escape from the masonry while reducing surface staining.
Other London Locations We Cover
Abs Plastic
Acrylic Plexiglass
Aluminum Siding
Anodized Aluminum
Artificial Turf
Asphalt Tarmac
Bamboo Fencing
Billboards Signage Material
Bitumen
Bluestone
Brass
Bronze Statuary
Brownstone
Cast Iron
Cast Stone
Cedar Shingles Shakes
Ceramic Wall Tiles
Checker Plate Diamond Plate
Chrome
Cinder Block Cmu
Cobblestone
Concrete Sidewalks
Copper Including Oxidised
Corrugated Iron Steel
Corten Steel Weathering Steel
Driftwood
Epdm Roofing Membrane
Exposed Aggregate Concrete
Faux Stone Veneer
Fiberglass
Flagstone
Float Glass Standard Windows
Galvanized Steel
Glass Block
Glazed Brick
Granite Polished
Granite Rough Unfinished
Grout Lines
Hardboard Masonite
High Density Polyethylene Hdpe
Laminated Glass Storefronts
Lead
Limestone Porous
Mailboxes Federal Private
Marble Polished
Mirrors
Mortar Joints
Mosaic Tiles
Oak
Oriented Strand Board Osb
Painted Brick
Painted Metal Automotive Finish
Painted Metal Industrial Finish
Painted Wood
Pavers Brick Concrete
Pine Fencing
Plastic Trash Bins Wheelie Bins
Plywood Hoarding Board
Polycarbonate Lexan
Polypropylene
Porcelain Tiles
Portable Toilets Porta Potties
Poured Concrete
Powder Coated Metal
Pre Cast Concrete Panels
Pressure Treated Wood
Pvc Piping
Raw Aluminum
Raw Timber Unsealed
Red Brick Unpainted
Resin Flooring
Retaining Wall Blocks
Road Markings Thermoplastic
Rubber Tires Mats
Rubberized Playground Surfaces
Sandstone
Slate
Split Face Block
Stained Varnished Wood
Stainless Steel
Stucco Rough
Stucco Smooth Synthetic
Teak Outdoor Furniture
Tempered Glass Bus Shelters
Terra Cotta Tiles
Textured Frosted Glass
Titanium
Traffic Cones
Travertine
Tree Bark Living Trees
Utility Boxes Fiberglass Composite
Vending Machines
Vinyl Fencing
Vinyl Siding
Vinyl Wraps
Zinc Cladding
EXCELLENT Based on 42 reviews Posted on Hsu HtetTrustindex verifies that the original source of the review is Google. Best window scratch repair and acid etched graffiti removal service I’ve used! I tried working with two other companies but these guys did it 10/10. Fast, friendly and professional!Posted on I don't careTrustindex verifies that the original source of the review is Google. Thank you for the excellent service at our business centre! I tried to hire two other companies but nobody offered a competitive price or estimate. Very fast and professional!Posted on Venu GopalTrustindex verifies that the original source of the review is Google. Very good team! Removed acid etched graffiti from my business storefront. Now it’s very clear again!Posted on Marwa LabiodTrustindex verifies that the original source of the review is Google. Thank you! Very clean, professional and smart people. Did a project for our office windows including filming and protecting. Very nice to work with you! Wish you the best!Posted on Morgan fwambo MwambaziTrustindex verifies that the original source of the review is Google. Really happy with the work and punctuality. Was able to make an appointment within the next 24 hours and the price was reasonable compared to other competing companies.Posted on Luis BarjacobaTrustindex verifies that the original source of the review is Google. I am so happy with the graffiti removal at my office! They did a fantastic job and I would highly recommend this business!Posted on atakan arslanTrustindex verifies that the original source of the review is Google. Very quick to respond to emails and helped me with different options to keep the cost down. Two thumbs up.Posted on Filip OsowskiTrustindex verifies that the original source of the review is Google. Very responsive graffiti removal experts, came out to my home quickly to remove graffiti and worked in a very professional way.Posted on 半妖夜叉姫Trustindex verifies that the original source of the review is Google. Really good people to deal with. They go above and beyond to get the job done right. Highly recommended.Posted on Tomasz GiziskiTrustindex verifies that the original source of the review is Google. Had graffiti on my rental property and needed it gone fast. Graffiti Removal London was quick, professional and left absolutely no trace behind.

