Do you need graffiti removed from your property? Get a fast, hassle-free quote today! Click here to get a professional graffiti removal quote or call us today on: 020 8050 5997

We are DUA London Graffiti Removal, your local experts in removing graffiti from every corner of London. Based in the heart of the city we serve Canary Wharf and the surrounding districts with a same day response and a focus on delivering clean, professional results. Our team understands how prominent the Canary Wharf skyline is and how important it is to maintain a pristine look for office towers, retail spaces and residential blocks. When graffiti including acid etched marks appears on glass, stone or metal we have the experience to remove it safely and effectively. If you want a quote today call us at 020 8050 5997 or click for an instant quotation at Get an instant quotation.

What is acid etched graffiti

Acid etched graffiti is not a simple coating that can be scrubbed away with a sponge. It refers to marks left by acid based cleaners or graffiti removal products that chemically alter the surface. In glass and stone the acid can etch tiny channels or frosted patches that catch light and stand out visually. The damage often looks like milky patches or etched lines that reduce transparency and blur details. Unlike regular spray paint which sits on the surface a true acid etched mark penetrates the top layers of the material. At that point light passes through the damaged area differently which makes the mark permanent without professional treatment. We explain terms and methods so you know what to expect and why certain steps are necessary to restore the surface integrity without weakening it further.

Key terms explained

  • Acid etched graffiti graffiti that has etched into a surface by chemical action typically from an acid based product used to remove paint or to clean a surface. The result is a permanent mark that must be carefully treated to restore clarity.
  • Poultice a soft material used to draw contaminants from the surface. In graffiti removal a poultice helps lift residual compounds from stone or glass without aggressive scrubbing.
  • Anti graffiti coating a protective layer applied to surfaces to allow graffiti to be removed more easily in the future. It can be sacrificial or permanent depending on the product chosen.
  • Surface integrity the structural and optical condition of the material after cleaning. The aim is to preserve strength and appearance while removing the damage.

Why Canary Wharf needs professional acid etched graffiti removal

Canary Wharf is a global business district with tall glass facades, marble lobbies and polished metal features. The area attracts a constant stream of visitors and tenants who expect a clean, professional environment. When acid etched graffiti appears on glass doors, lobby walls, or exterior cladding it can create a perception of neglect that affects business confidence and property values. Speed matters in this part of London because the longer the marks stay visible the harder they are to remove and the greater the chance of lingering shadows on the surface. Our team offers a same day response for Canary Wharf properties so you are not waiting for days while the marks linger. We work discreetly, efficiently and with minimal disruption to tenants and visitors while restoring the original look of the surfaces.

Beyond aesthetics there are safety and maintenance considerations. Acid etched marks can trap moisture or grow into micro roughness where dirt and grime collect. In exterior areas the etched patches may become more noticeable in sunlight through reflective angles and distort the impression of the whole building. For managers of residential towers or commercial spaces this is not only about looks it is also about protecting the investment and maintaining the building’s value over time. Our approach is to remove the etched damage while protecting the surface in the long term through appropriate coatings and maintenance plans.

Where acid etched graffiti most commonly appears in Canary Wharf

In this district you will often see etched marks on glass curtain walls, glass doors and glass canopies. You might also encounter etched become patches on limestone, granite and sandstone features, as well as on marble and terrazzo surfaces inside lobby areas. Exterior stonework such as cladding near walkways and plaza spaces can also suffer acid related etching when harsh cleaners are used or when vandals apply corrosive substances. The most common spots we treat include:

  • Glass curtain walls and glass doors on office towers such as around Canary Wharf Piazza and the international shopping areas
  • Lobby receptions with polished stone floors and wall panels
  • Exterior cladding in marble or limestone near walkways and pedestrian bridges
  • Signage and etched glass panels near entrances and retail spaces

Our process for acid etched graffiti removal in Canary Wharf

We do not guess when faced with etched marks. Our method starts with a detailed assessment followed by a careful plan that protects the surrounding areas and occupants. Here is how we approach jobs in Canary Wharf:

  1. Initial assessment we identify the type of surface and the depth of the etching. We determine whether the mark is superficial or has penetrated the material. We also assess potential risks to nearby finishes or coatings.
  2. Containment and protection we protect adjacent surfaces, floors and any indoor areas. This reduces the risk of secondary staining and keeps the workspace clean.
  3. Method selection we choose from a range of industry approved techniques. This may include controlled chemical poultices, gentle mechanical action and specialised gels designed for etched surfaces. We avoid aggressive scrubbing which can worsen the damage or remove texture in a way that is noticeable after cleaning.
  4. Controlled cleaning our trained technicians apply the chosen method with precision. We monitor progress and adjust as needed to achieve the best possible result while remaining mindful of the surface integrity.
  5. Rinse and verify the area is thoroughly rinsed to remove residues. We inspect for any residual etching or staining and discuss next steps if necessary.
  6. Protect and preserve on appropriate surfaces we offer protective coatings designed to reduce future graffiti adhesion and help with easier future clean ups. We explain options so owners can pick the best fit for their property and budget.
  7. Quality guarantee we conduct a final walk through with property managers to ensure satisfaction and provide guidance on aftercare and maintenance.

We understand that each Canary Wharf property is unique. A modern glass tower presents different challenges than a historic stone facade. Our technicians bring a combination of hands on experience and the latest cleaning technologies to ensure the most respectful and effective solution for every surface type. We also work around building management schedules and occupant needs so disruption is minimised while the cleanup takes place.

Residue management and aftercare

Even after the etched marks are removed you may notice slight differences in finish. We address this with careful residue management and options for aftercare. In some cases a light polish can restore gloss to glossy stone surfaces or glass panels. For exterior stone that has endured etched marks we may recommend a protective coating that creates a shield against future graffiti and environmental wear. We always discuss aftercare options with property managers before starting work so you can make an informed decision that fits your budget and building maintenance plan.

Types of surfaces we treat in Canary Wharf

Acid etched graffiti can affect a range of materials in Canary Wharf. We tailor the method to the material to protect structural integrity and appearance. Below are the common surfaces we work with:

  • Glass including windows, curtain walls and glass doors. Glass is particularly sensitive to etched scratches and we use methods that avoid haze or clouding.
  • Natural stone such as limestone, marble, granite and sandstone used in lobbies, facades and feature walls. These require gentle, controlled cleaning to avoid texture changes.
  • Engineered stone like quartz composites used in countertops and wall cladding. We approach with methods that preserve the engineered surface.
  • Metal brushed or polished metal such as aluminum and stainless steel fixtures. We remove residue and restore the sheen while avoiding new scratches.
  • Concrete and terrazzo exterior and interior finishes can suffer etched patches that respond to poultice based remedies and careful polishing.

We use the minimum intervention approach, prioritising surface safety and long term appearance. Our team does not cut corners and we avoid techniques that could cause long term damage. The Canary Wharf environment with its heavy foot traffic and constant security checks demands a careful, compliant approach to graffiti removal and surface restoration.

Preventing future acid etched graffiti in Canary Wharf

Prevention is a cheaper and more practical approach than ongoing cleanup. We offer guidance on protecting vulnerable surfaces and recommend coatings that make future removal easier. Options include:

  • Anti graffiti coatings these are protective layers that either prevent paint from bonding or allow easier cleanup without harming the surface. Some coatings are sacrificial and require reapplication after graffiti removal, others provide long term protection.
  • Hydrophobic finishes these coatings repel water and reduce the penetration of cleaning agents and pollutants. They help surfaces stay cleaner between cleans.
  • Professional maintenance plans regular inspections and scheduled cleanups to prevent buildup of etching and staining. A predictable plan keeps costs manageable and surfaces consistently presentable.
  • Correct cleaning practices using the right products on the right surfaces can prevent future damage. We provide training and recommendations to property managers and facility teams to support ongoing upkeep.

Canary Wharf operators often want discreet, low impact protection for their most visible surfaces. We tailor recommendations to the building’s occupancy, climate exposure and maintenance cycle. We also offer transparent pricing with no surprises and a clear description of what is included in each job. Our goal is to provide a durable, cost effective solution that keeps your property looking its best in a demanding urban environment.

Local area guide to Canary Wharf and surrounding routes

Canary Wharf is a district packed with business and lifestyle amenities. The main thoroughfares around Canary Wharf include Marsh Wall, Bank Street, West India Quay, and the Jubilee Line airport style transport links that connect east to central London. The skyline is dominated by glass towers including One Canada Square, the second tallest building in the United Kingdom. This modern, high gloss cityscape makes any graffiti removal project in this area especially sensitive because the visual impression of a clean, well maintained environment is a core part of the district’s identity. Our team understands the rhythms of Canary Wharf where morning commutes, lunch hour traffic and event days shape when access is best and when noise and disruption should be kept to a minimum. If your property sits near Marsh Wall or West India Quay we know how to coordinate with building managers to ensure swift service with minimal disturbance. We also have experience working on projects near the Canary Wharf Crossrail station and the surrounding plazas which frequently attract visitors and temporary exhibitions.

Popular streets and roads in the area where acid etched graffiti may appear include:

Do you need graffiti removed from your property? Get a fast, hassle-free quote today! Click here to get a professional graffiti removal quote or call us today on: 020 8050 5997
  • Marsh Wall the main artery along the riverfront offering access to shopping and office blocks
  • West India Quay a historic harbour side area with retail spaces and dining venues
  • Canada Square the heart of the Canary Wharf business district with towering glass façades
  • Bank Street the route connecting to Docklands and the east side of the river
  • Crossrail and Jubilee Line access points providing rapid transit through the district

In these areas we focus on preserving the clarity of glass and the brightness of stone while delivering fast results and a courteous service that respects tenants and visitors alike. We know the rhythms of Canary Wharf from early morning deliveries to late evening showings and can align our work with your schedule to avoid peak times and minimize disruption.

Frequently asked questions about acid etched graffiti removal in Canary Wharf

What causes acid etched graffiti on glass and stone surfaces?

Acid etched graffiti is caused by chemical interactions with the surface often from cleaners or graffiti products that are too aggressive or not suitable for the substrate. Over time this chemical action eats into the upper layers, creating a frosted or dull patch that catches light differently and becomes noticeable. It is not simply paint that sits on top of the surface; it is an alteration of the surface itself which requires careful removal methods to restore clarity without causing new damage.

Can you remove etched marks from all types of glass surfaces?

Most etched marks on glass can be addressed by experienced technicians. The method depends on the type of glass and the extent of the etching. Very deep or widespread etching may require a combination of poultice treatments, polishing or even selective resurfacing. We assess each case to determine the safest and most effective approach.

Is there a risk of damaging the surface further during removal?

Any cleaning procedure has a risk if performed incorrectly. Our trained professionals work with precise controls and surface appropriate products. We prioritise protecting the integrity of the substrate while removing the etched residue and any staining that accompanies it. We discuss potential risks with you and only proceed when we are confident in the outcome.

How long does acid etched graffiti removal take in Canary Wharf?

The duration depends on the surface size, material type and depth of the etched marks. A typical interior lobby project may take a few hours, whereas a large exterior façade could require more extensive work spread over several days if access needs to be staged around occupancy. In most cases we can schedule a same day service and complete the removal efficiently with minimal disruption.

Do you offer a warranty or guarantee on the work?

Yes we provide a warranty that covers the removal work performed and any agreed upon aftercare. The specifics depend on the surface and treatment used. We will outline the guarantee terms in the project quotation so you know what to expect before work begins.

What about protective coatings after removal?

We recommend protective coatings that suit the surface and the environment. For glass and stone in Canary Wharf, coatings can help reduce future adhesion and make any future graffiti easier to remove. We will explain the options including durability, maintenance requirements and costs so you can choose the best fit for your building.

Can you work around occupiers or during business hours?

Absolutely. We understand Canary Wharf properties often have high occupancy and security requirements. We plan our work around these constraints to ensure safety, minimize noise and avoid disrupting business activities. We can perform work during the day or at night depending on the location and the building management plan.

How should I prepare my property for acid etched graffiti removal?

Before work begins you will receive a clear plan from our team. Usually this includes an access route, protected zones, and any surface covers or caution signs needed. If you would like specific preparation tips we can provide a short checklist tailored to your building.

Can you prevent future graffiti after removal?

Yes we offer protective coatings and maintenance plans designed to reduce future graffiti adhesion. We can also advise on best practice cleaning schedules and how to act quickly if graffiti returns. A proactive approach limits repeated damage and keeps costs predictable.

Glossary of useful terms and acronyms

  • Acid etched graffiti marks created by chemical interaction with a surface causing a frosted or altered appearance.
  • Poultice a soft, absorbent material used to draw contaminants from a surface during cleaning.
  • Anti graffiti coating a protective layer making future graffiti easier to remove or preventing adhesion.
  • Surface integrity the overall condition and strength of a surface after cleaning.
  • Canary Wharf a major business district in London known for its glass towers and modern architecture.
  • DLR Docklands Light Railway a light rail transport system in East London that serves Canary Wharf and surrounding areas.

Contact us for a quote or instant quotation

Ready to remove acid etched graffiti in Canary Wharf today. We provide clear pricing with no hidden fees and a guarantee of quality. To discuss your property and arrange a quote call 020 8050 5997. You can also obtain an instant quotation at Get an instant quotation.


Do you need graffiti removed from your property? Get a fast, hassle-free quote today! Click here to get a professional graffiti removal quote or call us today on: 020 8050 5997